Terms of service
Welcome to Medisyn Labs! The terms “we”, “us” and “our” refer to Medisyn Labs. Medisyn Labs operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Medisyn Labs is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Medisyn Labs reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Medisyn Labs confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Medisyn Labs may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
Certain products may be offered on a subscription basis. By enrolling in a subscription, you authorize us to charge your selected payment method on a recurring basis until you cancel in accordance with the subscription terms presented at checkout or in your account.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content and materials on the Services are owned by Medisyn Labs or its licensors and are protected by intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. Unauthorized use is strictly prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or endorsement. We shall have no liability arising from your use of optional third-party tools.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for third-party content or practices. Accessing third-party websites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Medisyn Labs is powered by Shopify, which enables us to provide the Services. However, all sales are made directly between you and Medisyn Labs. Shopify is not responsible for any aspect of sales between you and Medisyn Labs, and you expressly release Shopify from all related claims.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy and, where applicable, Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read and understand these privacy policies.
SECTION 11 – FEEDBACK
If you submit feedback, you grant Medisyn Labs a perpetual, royalty-free, sublicensable license to use such feedback for any purpose without compensation.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to change or cancel orders if information is inaccurate.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, violate laws, infringe rights, transmit malware, or engage in conduct that harms Medisyn Labs, Shopify, or others. Violation may result in termination.
SECTION 14 – TERMINATION
We may terminate access at any time. Obligations incurred prior to termination survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.
SECTION 15A – NO MEDICAL ADVICE
The Services and any products, content, information, statements, or materials made available through the Services are provided for general informational and educational purposes only and are not intended as medical advice, diagnosis, or treatment. Medisyn Labs does not provide medical advice, and no information on the Services should be relied upon as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions regarding a medical condition.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Medisyn Labs and Shopify shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Medisyn Labs and Shopify from claims arising out of your use of the Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision is held unenforceable, the remaining provisions remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Medisyn Labs.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without consent. We may assign freely.
SECTION 21 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. You and Medisyn Labs consent to the exclusive jurisdiction and venue of the state and federal courts located in California.
SECTION 22 – HEADINGS
Headings are for convenience only.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Medisyn Labs LLC
8549 Wilshire Blvd, Suite #2221
Beverly Hills, CA 90211
Email: support@medisynlabs.com
Phone: (310) 570-2933
Last updated: January 21, 2026